Sunday, July 13, 2008

Thank you for your willingness to serve others

Hi Bruce,

I wanted to say thanks again for the assistance of your ministry. While I had done a lot of homework prior to reaching out to you with regard to the car and budget limitations, I did have a lot of angst about negotiating with a sales person directly.

There were two strategies that stood out the most from what you sent to me: 1) the declaration to buy and contingencies ; 2) the "power of silence", after reading your points I made sure that my facial expressions and conversation stayed very business like and never gave the impression that "they had a deal." I drove the negotiations.

You should have seen the look on the salesman's face when I asked for a full Carfax, the service documentation that the dealership had done on the vehicle since receiving it and the process for having my mechanic take a look at the vehicle if what they provided was unsatisfactory to me. They provided both.

Then I had the nerve to make an offer of $9500 cash OTD on a vehicle with a KBB retail value of $12,900 (they had an internet special of $10,900 +TLI). Their first offer was over $11,600 OTD; when I didn't give in ...he came down a bit more. Then I told him that I was leaving to take a look at the other vehicle ... He then dropped the car to $9,200 base price ($10,500 OTD). I left anyway and did what I said--my thought is that if the car was for me then God would have it there when I returned ,,,

Freddie and I are now owners of a ... Toyota Camry with 44K miles that is in "like new" condition...

Isn't it just like God to give us more than we ever hope for ....? He is worthy!!!!

Thank you for your willingness to serve others with your knowledge and the awesome customer service--true service is a lost art in this fast-paced world. Don't give up on what God has purposed you to do in this ministry--I know that it may seem like odds are against you; if God was not being glorified and the Kingdom edified then it would be easy. Praise God He has the victory and so can we if we would not grow weary in well doing!

Because He Lives,
Margaret

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